I have also been involved in many technology firsts on a product level, from the Telex machine, FAX machine, first analogue mobile phone, first CD player, first portable CD player, SEGA’s launch into the UK with the first consumer games console and nearly every computer development from BBC’s, Spectrums, Atari’s, BBC’s, the first intel 8086 and then onwards.
The first website I sold was for GBP100,000 in 1998, when my client paid GBP20,000 for a product called Webtrends which gave a fraction of the insights that you now get free with Google Analytics.
I have worked for software giants IBM and SAP, being involved in business process optimisation through software. Helping a bank reduce its customer institutional clients on boarding from 8 hours to 45 minutes, Astrazeneca automate receipt and payment of over 1M invoices a years and the UK Ministry of Defence secure their laptop data with encryption among countless other examples.
It is safe to say that customer service using technology is my thing…[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ width=”1/1″]